QUALITY

Our primary objective at ENG Health Care is to elevate the standard of services provided to our patients. We achieve this goal by prioritizing patient experience and satisfaction. Our approach involves collaborating solely with highly specialized and experienced surgeons to ensure the safety of procedures and the attainment of satisfactory results. Moreover, our surgeons exclusively operate in A+ rated hospitals, equipped with top-of-the-line facilities to ensure a seamless procedure experience for all parties involved. Our comprehensive aftercare service includes accommodations in 5-star hotels, with round-the-clock nurse services available to ensure the highest quality journey possible.

As part of our commitment to quality, we regularly conduct training sessions for our staff to enhance service quality while also prioritizing the safety of both employees and patients. We conduct frequent assessments of patient and employee satisfaction and use the insights gained to continually improve the services we offer.

TRANSPARENCY

Transparency within the healthcare industry plays a pivotal role in enhancing treatment quality across various levels. Additionally, it fosters stronger relationships with our patients and bolsters their trust in us. Patients who are fully informed are more likely to trust their surgeon and feel confident in the treatment decisions being made. Understanding the procedure, as well as finding qualified surgeons, providers, facilities, and aftercare services, are crucial aspects to consider when researching treatment options. To facilitate patient research, ENG Health Care distinguishes itself as a treatment provider by maintaining an exceptionally open and transparent platform for patients to freely share their stories, experiences, outcomes, and recommendations regarding procedures and ENG Health Care surgeons. We establish spaces and forums where patients, their families, and our staff can openly exchange thoughts. ENG Health Care is present on various platforms where patients can engage in public or private discussions and share images with fellow members. This personalized yet impartial approach to education and advice has proven to be highly beneficial for prospective patients.

From pre-operative to post-operative stages, our team provides comprehensive health information to our patients to optimize outcomes and enhance customer satisfaction. Our consent forms contain detailed information about the procedure and potential outcomes. We aim to positively impact lives, and our transparency with patients enables them to achieve the best and healthiest outcomes. All patient data is stored in compliance with the Personal Data Protection Law, ensuring that the collection and processing of personal data are conducted in a fair, lawful, and transparent manner.